Return Policy

7-day checking warranty

Every order comes with a 7-day checking warranty. If something's wrong with your product — it doesn't work, it's not what you ordered, it's damaged — tell us within 7 days of delivery and we'll make it right.

Open & check at delivery

This is the best part of Cash on Delivery: open the parcel in front of the rider, check everything, and only then pay. If something's off, refuse the parcel right there — no hassle, no return process needed.

How returns work

Found a problem after delivery? Here's what to do:

1. Call us at +92 301 7083054 within 7 days
2. Tell us your order number and what's wrong
3. We'll arrange a replacement or a refund — your choice

What's covered

Manufacturing defects, wrong item sent, damage during shipping, and anything that doesn't match what was advertised. Basically — if it's our fault, we fix it.

What's not covered

Physical damage after delivery (drops, spills), software issues we didn't cause, and change-of-mind returns on sealed items that work perfectly. Be fair with us and we'll be fair with you.

Refunds

Since everything is Cash on Delivery, refunds are simple: if you already paid and we're replacing the item, the replacement ships free. If you want your money back instead, we'll arrange it — bank transfer or cash at our shop.

Warranty claims

For brand warranty items (laptops, desktops), we'll guide you to the nearest service center. For shop warranty items, bring it to us directly at Shop 151, Metal Market, Multan.